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Type Private
Founded Rotterdam, NL (2006)
Headquarters Rotterdam, Netherlands
Key people Sebastian Monteban
Founder and CEO
Wouter Haitsma
Chief Business Development Officer
Richard Kastelein
Chief Strategy Officer
Marlies Hoekemaker
Chief Marketing Officer
Andrei Westerink
Chief Operating Officer
Maurice van Baaren
Chief Financial Officer
Industry e-commerce
Products online secondary ticketing, online ticket exchange

Worldticketshop describes itself as a private company that buys and sells tickets to all major music and sports events worldwide: from Celine Dion to Bruce Springsteen, from football to Formula 1.[1] The company was founded by Sebastian Monteban in 2006 with several students at the University of Groningen in the Netherlands and grew from three to 35 staff in a few short years. Monteban is also the founder and CEO of affiliation website and eCommerce site

Currently, worldticketshop operates as a broker - buying and selling tickets but is moving to a Marketplace platform in late 2009 in order to facilitate transactions between buyers and sellers rather than participate in the exchange as a reseller. At the same time, worldticketshop will be launching and relaunching 7 sites in total -,,,,, and

Worldticketshop currently has a [2]buyer protection program that guarantees tickets and has a refund policy of 120 percent - if terms and conditions are met.

[3] Worldticketshop claims to have a network of brokers and contacts in the secondary industry across Europe and offers hard-to-get tickets for all types of events around the continent.[4] Worldticketshop is a bootstrap operation and is self funding growth.


Founder and Investors

Worldticketshop was founded by Sebastian Monteban, in 2006.[5]

Board appointments

Worldticketshop recently appointed Dutch Canadian executive Richard Kastelein, CTO of Sparkling Media and Advisory Board member of Zephyr Financial Technologies, as Chief Strategy Officer (CSO), Wouter Haitsma as Chief Business Development Officer (CBDO) who was already integrally involved in the foundation of Worldticketshop since 2006. Marlies Hoedemaker divides her time between Chief Marketing Officer (CMO) and Legal Officer. More board level announcements are expected soon.

Official partnerships has official partnerships with, as well as hundreds of brokers around continental Europe.


Worldticketshop honored in the Netherlands for fast rate of growth for mid-sized companies in the Netherlands at the Financial Dagblad Gazellen Awards in November 2009. They placed ninth overall in the country. [6] The FD Gazellen Awards are awarded to companies that demonstrate a turnover growth of at least 20 percent over three consecutive years, Worldticketshop grew 527%.

Emergence of the European Secondary Ticket Market

According the the Telegraph in the UK, The secondary-ticket market is currently estimated to be worth about £1bn in the UK and up to £5bn across Europe. [7]. The European market, though a few steps behind the USA, is evolving rapidly and the main players in the Secondary Ticket Market include Seatwave, Viagogo, Getmein and Worldticketshop. Seatwave [8]raised $8m in 2007 and $25M in 2008, Viagogo has raised [9] $70 million to date including $15 million in common stock financing raised in February from tennis greats Andre Agassi and Stefanie Graf — in addition to Index Ventures and It raised $30 million upon its U.S. launch in 2007. [10]Getmein was acquired by Ticketmaster for an unreleased figure in 2008. Worldticketshop is bootstrapping and has self financed its rapid growth.

The European Secondary Ticket Market

In the Netherlands Socialist Party Member of Parliament Arda Gerkens - [11] has been working on anti-Secondary Ticket legislation since 2007. The central thesis of the bill is that the resale of tickets at a profit must simply be prohibited. In the case of someone not being able to attend they would be allowed to markup the ticket a maximum of ten percent in the market. [12] Industry buzz has the legislation doomed by some - with the current economic crisis not jiving well with possibly driving hundreds of jobs out of the country. But others are worried about the current political makeup of the parliament and the shifting alliances in the minority government.

In early 2009, Dutch State Secretary Frank Heemskerk (Economic Affairs) [13] with the Belgian Minister of Enterprise and Simplification Vincent Van Quickenborne to combat fraud in the Secondary Ticket Industry by merging intelligence from consumer authorities of both countries who will then take action against unfair trade practices.

European Primary and Secondary Markets

[14] Current problems between primary and secondary market markets vary in each country. For instance in Holland, Live Nation, recently known as Mojo, has always had a combative relationship with secondary market brokers and often blocks tickets. They went as far as to cheer-lead the anti-secondary ticketing industry officially proposed by the Dutch Socialist Party in 2008.

Ticketmaster, generally in Europe, has not participated in much antagonism towards the secondary market, but then again, they are quite active in the secondary market itself with their own acquisitions of GetMeIn and TicketsNow. They can hardly go on a blocking spree such as other parties have done – as the hypocrisy would be a little too obvious.

See also


  1. Worldticketshop is a privately funded company whose staffers contribute occasionally to on the European Secondary Ticket market and other issues.
  2. buyer protection program
  3. Online Ticket Reseller Marketplace, Killer Startups
  4. Unlike the main competitors, who are funded by Venture Capital, in the European Secondary Ticket market - Seatwave and Viagogo,
  5. ...founded by Sebastian Monteban
  6. article on Worldticketshop FD Gazellen Award
  7. Fidelity to invest in secondary-ticket market, 13 February 2008
  8. raised $8m in 2007 and $25M in 2008
  9. $70 million to date
  10. Getmein was acquired by Ticketmaster for an unreleased figure in 2008.
  11. has been working on anti-Secondary Ticket legislation
  12. Industry buzz
  13. signed an agreement
  14. Current problems between primary and secondary market markets

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